Shop Policies

Welcome to Concertina Press! This shop is a one-woman production, owned and operated by Ruth Bleakley. I do all of the designing, emailing, printing and production myself here in Cocoa Beach, Florida. I love old fashioned nautical illustrations, and creating invites for beach weddings that offer a unique twist on a classic theme.

Concertina Press is a LGBTQ friendly wedding invitation business and does not discriminate on the basis of gender expression or orientation. Everyone is welcome here!

Policies Menu:

• Wedding Turnaround Time

• Payment Methods

• Shipping Policy

• Refund Policy

• Custom Design Policy

• Wholesale Inquiry

If you have any questions at all I'm more than happy to answer them - I check my email during work hours Monday-Friday and will get back to you soon. Contact Me


 

Wedding Turnaround Time

I'm excited that you're considering Concertina Press for your wedding invitations - if you haven't yet, you may be interested in purchasing a sample invitation first. My minimum order is 25 invitations.

If you already have a sample, or would like to proceed to an order without a sample, my average turnaround time is approximately 2 weeks for wedding invitations, but it can vary from order to order depending on how quickly you are able to get back to me with your wording and proofing corrections.

The process goes like this:

1. Initial Payment
2. I collect your information for the invitation
3. I send you a digital proof within 3 business days
4. You approve the proof or submit any corrections*
5. I send the invitations to be printed
7. I ship you the stationery

*you are entitled to two rounds of free corrections, after that each proof is $25

My turnaround is about 2 weeks from when you approve the proof to be printed. (please note that if you are ordering during the holidays, there may be a delay, but I will keep you updated at every step of the ordering process)

If you need your wedding invitations within 2 weeks, I can certainly accommodate you with a rush order,contact me with your timeline for a quote. Express shipping is available as an option as well.

Back to the Top


 

Payment Methods

Payment methods accepted include Paypal - you can use a credit card to pay for your order through Paypal, even without signing up for an account. If you'd prefer to pay for your item through a check please contact me first.

Back to the Top
 

Shipping Policy

I ship samples and small orders of thank you notes via first class mail, and larger orders like personalized stationery are sent via priority mail. Wedding invitations are sent via priority mail with insurance and delivery confirmation.

Note for International Buyers: as of January 2016, United States Postal Service rates doubled to many overseas locations, making shipping on wedding invitations quite high. I've been offering printable files for international clients that they can print themselves, or have printed locally.
Contact me if you are interested in digital files, or if you'd like a quote on international shipping.

International Buyers are responsible for all customs payments or VAT due, I cannot mark items as "gift". It is the responsibility of the buyer to know the customs regulations and taxes for their own country. Back to the Top


 

Refund Policy

Unfortunately, due to the one-of-a-kind nature of customized/personalized items, I cannot accept returns on them - this includes personalized notes, announcements and wedding invitations.

All customers ordering customized products will receive a digital proof to approve for print prior to printing. Your approval indicates that you understand that no changes can be made once the proof is sent to print, without incurring additional charges. If you feel unhappy about your purchase, for whatever reason, please contact me and we'll work together to find a solution.

I'm willing to accept returns on non-personalized items such as greeting cards provided they are in the same condition that they arrived to you in, buyer pays for shipping back to me. Refund will be via Pay Pal. Please contact me first if you intend to return something. Back to the Top